Customer Support

We're here to help. Reach us through any of the channels below โ€” our team typically responds within 2 hours during business hours.

Support Hours

Monday - Saturday9:00 AM - 7:00 PM IST
SundayWhatsApp only (limited)
Public HolidaysClosed

Frequently Asked Questions

How quickly is my product set up after purchase?+

Most products are fully set up within 48 hours of purchase. Custom integrations may take up to 5 business days. You will receive a welcome message on WhatsApp with your login details.

What if I need help using the product?+

We provide free onboarding support for the first 30 days. After that, you can reach us anytime via WhatsApp or email. We also offer video tutorials for common tasks.

Can I switch to a different product?+

Yes. If a product does not fit your needs, contact us within 30 days and we will help you switch to a more suitable product. Setup fees for the new product apply.

How do I cancel my subscription?+

You can cancel anytime by messaging us on WhatsApp or emailing [email protected]. See our Refund Policy for details on cancellation timelines and refunds.

Is my data safe?+

All data is stored on secure servers with encryption at rest and in transit. We follow industry-standard security practices. See our Privacy Policy for full details.

Do you offer training for my team?+

Yes. We provide free training sessions for up to 3 team members during onboarding. Additional training sessions can be arranged at nominal cost.

Still need help?

Send us a message and we'll get back to you quickly.

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